Customer Service
Welcome to Ative!
We are thrilled to have you join us and are dedicated to providing exceptional service to all our valued customers. Should you have any questions, feedback, or require assistance, our committed customer support team is here to assist you.
Whether you're looking to inquire about a product, track an order, report an issue, or simply seek advice, we encourage you to reach out. We take pride in offering prompt and personalized support to ensure your experience with us is seamless and enjoyable.
Contacting us is easy! You can reach us through the following channels:
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Email: Send your queries to hello@ative.com, and our team will respond promptly. We aim to address all emails within 24 hours.
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Live Chat: Our live chat feature is available 7 days a week, from 9 AM to 5 PM Pacific Time. Engage in real-time conversations with our customer support team via our website. Look for the chat icon in the bottom right corner of your screen to start chatting.
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Social Media: Connect with us on our social media platforms at @ativewellness for updates, announcements, and quick responses to your inquiries.
Thank you for choosing Ative. We value your trust and are looking forward to serving you.
Sincerely,
The Ative Team